Dear clients! 

We gladly announce, that a new Warranty Service Center has been opened in Italy. Our Official Distributor FINIM International Srl is now capable to provide guarantee repairs of Edic-mini audio recorders and mAVR recorders, manufactured by Telesystems Company. The FINIM International Company offers repairs to customers from the territory of Europe. 

FINIM International Srl  

Address: Via Bacchilide, 36, Siracusa, 96100 Italy    

Phone: +39.348.2466187

You’ll find more contact data at our site here. 

All the questions concerning return are solved in accordance with the Consumer protection laws. In case of return for warranty service please kindly contact us or FINIM International Srl for return instructions.

We remind, that we provide warranty repair for 1 year from the selling date, but not more than 2 years from the manufacturing date.

Please note! Claims for guarantee repairs are not accepted in case of:

• operation rules violating;

• mechanical damages;

• absence of Telesystems' stamp on the present document.

Should you have any questions, do not hesitate to contact us. 

Please note:

We do not provide warranty repair, technical support or access to firmware/software files to the customers who bought our products from e-bay.
We provide the above listed service only to the customers who purchased our products either from us directly or from our dealers. The list of the dealers is available here.